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They are not yet shown in the user management page. For example, if before you had:. The comments table was changed in exactly the same way as the tickets table. Help and Support Desktop. Frequently Asked Questions Is there a connection between on-prem and cloud? Does the agent work for on-prem and cloud apps? Does every admin need their own installation?
How do I update Spiceworks Can I remove the ads? How do I close my Spiceworks account? Will updates mess up my SQL reports? Is there any kind of connection between the on-premises and online apps? If I install the agent for the on-premises application, will I be able to use it for the online apps? How do I find out the port? How do I move Spiceworks? How can I secure my Spiceworks installation? Right-click on the Spiceworks icon in your System Tray. Select Preferences. Setting up external web access is not recommended.
How do I get support for Spiceworks? Post in the Support forum Often, the quickest way to get your problems solved is to post a question in the Spiceworks Community. This is a simple procedure: Mouse over your profile avatar Click Help Browse the help docs for the product giving you problems, or click the Spiceworks Support Forum button Click New topic in the upper-right to create a post People at the Pimiento pepper level are limited to asking 2 questions.
How do I update Spiceworks? What does this message about a required update mean? Uhhh, my update failed. What do? Can I remove the ads in Spiceworks? Last few months I see a lot of blank spaces in tickets and have to scroll down a lot to see updates.
Only on the app does this happen, very annoying. Seems to be fixed now with this latest update. The latest update seems to have fixed whatever was causing the crashing that came in the last update, or at least it's been working so far since I updated earlier today. Now the review: it's a solid, very basic app, but I find that it's so limited that I never use it in day to day use, to the point where if I need access to Spiceworks and only my phone is available, I will open it with Safari over this app.
There just needs to be much more of the functionality that makes the desktop so great, like having easily searchable tickets and devices, or the custom ticket views, all of the options for editing tickets without having to use the hash tags, and the tools like wake on LAN would be amazing.
Alerts creating notifications would be nice, and the ability to scan barcodes to pull up assets would be utter brilliance or at least a major time saver. Last bit - would love to get rid of the ads, even if it cost a dollar or two through an in-app purchase.
Makes work easier. Tickets do not show in correct order. Is there a fix for this? Tickets show in chronological order on my laptop, but on the app they are kind of all over the place. The only reason I have the app is to monitor tickets. Please fix this! App has not worked going on 2 months now. I keep getting a "internal server " error every time I click to view any tickets. I've uninstalled and installed the apps 2 times and it helps to no avail. Also, their app now supports iPhone X screen resolution!
I use Cloud. As the admin I can set it up to send me an email However, now I can't even log in with the app. Like at all. Using the exact same login credentials I can log in via the web, but not with the app. I'm using iOS Spiceworks - Help Desk is quiet safe to use but use with caution.
This is based on our NLP Natural language processing analysis of over 37 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.
This conclusion was arrived at by running over 37 Spiceworks - Help Desk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Spiceworks - Help Desk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Rating 2. Safety Score: Recommended: But with caution. By Brantly7. Needs Ticket Views We use an on prem install and have multiple departments using the same system, we use category to sort as Department and ticket views to show each department what's relevant to them.
By Bboynocturnal. By kali By Phuckanickname Searching I have no idea how this app has managed to have updates and still has not fixed the search issue.
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